New options for online claim reporting now available

ISO continually strives to improve its products to meet user needs. To that end, we’ve added new liability coverage options to ISO ClaimSearch© when you enter claims online using Universal Format. In the past, when entering a homeowners, commercial, multiple peril, or other non-auto liability policy type in an ISO ClaimSearch report, you could select only one option for liability coverage. You could choose only bodily injury or property damage — even when the claim involved both types of loss.

Now you can enter more complete and accurate claim information and report more losses to the ISO ClaimSearch database. Thanks to new coverage option selections for Universal Format reports, you’ll be able to enter both liability bodily injury and liability property damage claims for a claimant in the same accident. You can select both options on the ISO ClaimSearch coverage information page.

The new expanded coverage options have been available since March.

If you have questions about how to use the expanded coverage options in reporting, please contact ISO ClaimSearch Customer Service at 1-800-888-4476, option 2, option 2. Or send e-mail to info.claimsearch@iso.com.