This section includes some general tips on entering risk addresses and related information for defining searches.
When you order a report, ISO Passport® prompts you to name the order on the New Order screen. Be sure to use a descriptive name, customer name, or number that will help you easily identify the order in the future.
Fill in all required fields, as noted by the asterisk (*) symbols. Entering addresses verified against United States Postal Service (USPS) standards will increase the response rate and accuracy.
Also consider the following guidelines when entering different types of addresses:
If an address has a pre-direction, enter it before the street name
(for example, 123 E 14th St).
If an address has a post-direction, enter it after the street name
(for example, 123 82nd St W).
If an address is a rural route, such as 300 RR1, RR 1 Box 300, or RR1 300, the following guidelines apply:
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Include the word "Box" (for example, Box 300). If the house number contains an alphabetic character, enter it without any space between the number and the character (for example, Box N8A). |
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Street Name |
Enter the RR or HC with a space between the letters and the number (for example, RR 1). |
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The only criterion used for returning an address match in LOCATION® is whether the street is a valid U.S. postal address or is in the street databases used by ISO. If the street is not in the street databases or the USPS database, then LOCATION considers the address invalid. |
ISO Passport will validate the ZIP Code with the corresponding state. If necessary, it will attempt to provide a valid ZIP Code for the risk address you enter. If the ZIP Code does not match or does not exist in the selected state, the system will display an error message. If you do not know the ZIP Code, leave this field blank. (For certain reports, such as Credit Reports, ZIP Code is a required field.)
You may search up to five drivers on a single A-PLUS™ Personal Auto report request and up to ten drivers on a single A-PLUS™ Commercial Auto report request. After selecting the state, you may enter additional information (such as the driver’s license number and issue date).
This feature lets you define a specific age range for an Undisclosed Driver Report. The low/high age ranges from 0 to 90. For example, if you want to search for drivers between the ages of 16 and 25, select 16 for the low age and 25 for the high age.
You may search up to five vehicle identification numbers on a single A-PLUS™ Personal Auto report request and up to ten vehicle identification numbers on a single A-PLUS™ Commercial Auto report request.
