Brian Sullivan, editor, publisher, and conference chairman, hosted another great Auto Insurance Report National Conference earlier this year in Southern California. Verisk Insurance Solutions was again a conference sponsor. Sullivan always welcomes speakers with topics that showcase emerging technologies, and this year was no exception. Richard Della Rocca, vice president, ISO Claims Solutions, spoke in [...]
Auto
What do state regulators think about telematics programs? Is there any concern about infringement of privacy? Those were just a couple of questions ISO experts Chris Sirota and Isaac Wash tackled in a recent live chat on insurance telematics. The live chat was a supplement to the popular web seminar Seven Million Miles Later: An [...]
On July 18, 2011, I published “Black Boxes: The Problems and the Promise.” At that time, the U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) had issued a rule requiring all event data recorders (EDRs) installed in new cars after September 1, 2012, to capture data in the same way. The rule required [...]
The majority of auto insurance shoppers now start the quoting process online, according to a recent J.D. Power study. When you’re evaluating the success of your online quoting process, the most important initial metrics are the quote completion rate — the percentage of people starting the process who actually finish it — and its converse [...]
Apple’s App Store has close to a half million mobile applications available for download. Yet today, if you search the site for “auto insurance,” you get only about 100 apps. Almost all major auto insurers are providing various claims reporting and policy management tools on the web, including early mobile applications. But we expect a [...]
October’s Verisk Insurance Solutions Customer Conference is just around the corner. It’s a great opportunity for leaders in our industry to come together, share ideas, and get insights from experts across the industry and the Verisk enterprise. This year’s program has a number of workshops for auto insurers. One session in particular you shouldn’t miss is [...]
Cross-selling is big business for insurance companies. Retention rates are about 10 percent higher for customers who bundle their auto and homeowners policies compared with monoline policyholders. And, of course, if you can get a customer to buy two policies in one transaction, you increase your revenue and decrease your average acquisition costs. To entice [...]
