On July 18, 2011, I published “Black Boxes: The Problems and the Promise.” At that time, the U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) had issued a rule requiring all event data recorders (EDRs) installed in new cars after September 1, 2012, to capture data in the same way. The rule required [...]
Edward Cammarato
The majority of auto insurance shoppers now start the quoting process online, according to a recent J.D. Power study. When you’re evaluating the success of your online quoting process, the most important initial metrics are the quote completion rate — the percentage of people starting the process who actually finish it — and its converse [...]
Major auto manufacturers are now building event data recorders (EDRs) — or black boxes — into our cars. Like an airplane’s flight data recorder, an automobile EDR is designed to prove exactly what happened in the moments leading up to and right after an “event,” such as an accident. The U.S. Department of Transportation’s National [...]
Over the past few months, there have been countless reports about smartphones tracking the movements of Americans. As Robert Lee Hotz discusses in his article The Really Smart Phone, published in April 2011 in The Wall Street Journal, Apple and Google have come under increasing pressure for monitoring their customers without their knowledge. But shelving [...]
Many carriers have implemented point-of-sale data prefill solutions for auto or property lines of business – and many others have prefill projects in the development pipeline. In most cases, the business reasons for prefill involve the “customer experience” or other productivity measures. Faster and more accurate quotes result in more sales…
