September 2010
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ISO Review is a quarterly publication for insurance executives and management. You'll find analysis, commentary, and opinions from ISO experts on important issues — and on the challenges facing our industry today. |
Contents
By Frank J. Coyne
The social media phenomenon is revolutionizing the way we communicate. ISO's CEO looks at the bright side — and the darker side.
By Perry Rotella
The chief information officer of Verisk Analytics, ISO's parent company, argues that aligning information technology with business strategy is key to the success and profitability of any modern organization.
By Gary Kerney
Try out our interactive "heat map" of the United States, which helps you visualize catastrophe data from ISO's Property Claim Services® (PCS®) division. Select any decade since 1950 and then view estimated losses by state for all catastrophes or for a particular class of catastrophes — hurricanes, earthquakes, winter storms, wildfires, and more.
By Raj Bhat
A new study reveals that using past odometer readings to predict future mileage is prone to error. Personal auto insurers that use mileage as a rating factor should supplement odometer readings with other data that accounts for changes in lifestyle and household characteristics.
By K.C. Agrelius
Databases containing up-to-date information on costs associated with construction and restoration are vital for insurers. You need the data when first sitting down with a property owner to determine a structure's exposure to risk. And if disaster strikes, you need the information to sort through the chaos and make important decisions.
By Janine Johnson
For lines of insurance that base premiums on actual payroll or sales — subject to audit at the end of the policy period — declining economic activity can cause serious problems. But insurers can use some powerful strategies to minimize the damage and maximize the value of the premium audit function.
Using predictive analytics in managing workers compensation claims can produce bottom-line benefits. Even more important, analytics combined with effective claim management strategies can help injured employees avoid the pitfalls of prolonged disability.
A Conversation with John Swedo
ISO Review talks with John Swedo, vice president of Claims for AISG, a unit of ISO, about the most common types of workers compensation fraud and the most effective technology and analytic tools to combat it.
By Edward F. Beres
Though every insurer has its own considerations when underwriting and rating commercial properties, achieving consistent analysis is vital to a successful business model. Having a reliable source of information about the nature of the risk is a key element in achieving consistency in risk evaluation.
With David Shillingford, Maurizio Scrofani, and Salvatore Marino
Three experts from ISO Crime Analytics share their views on why insurers and their policyholders are paying hundreds of millions of dollars in cargo theft claims each year and what efforts are under way to combat the problem.
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