ISO Review header

September 2010

Download current issue
Print this issue

ISO Review is a quarterly publication for insurance executives and management. You'll find analysis, commentary, and opinions from ISO experts on important issues — and on the challenges facing our industry today.

Contents

A Double Dose of Exposure: Harnessing the Power of Social Media Holds Promise but Comes with Peril

By Frank J. Coyne

The social media phenomenon is revolutionizing the way we communicate. ISO's CEO looks at the bright side — and the darker side.

The Role of IT in the Modern Corporate Enterprise

By Perry Rotella

The chief information officer of Verisk Analytics, ISO's parent company, argues that aligning information technology with business strategy is key to the success and profitability of any modern organization.

Database Visualization: The PCS Catastrophe Map

By Gary Kerney

Try out our interactive "heat map" of the United States, which helps you visualize catastrophe data from ISO's Property Claim Services® (PCS®) division. Select any decade since 1950 and then view estimated losses by state for all catastrophes or for a particular class of catastrophes — hurricanes, earthquakes, winter storms, wildfires, and more.

Do Odometer Readings Accurately Predict Annual Mileage?

By Raj Bhat

A new study reveals that using past odometer readings to predict future mileage is prone to error. Personal auto insurers that use mileage as a rating factor should supplement odometer readings with other data that accounts for changes in lifestyle and household characteristics.

Weathering the Storm: Claims Cost Information Is Essential to Remain Viable amid Rising Disaster Rates

By K.C. Agrelius

Databases containing up-to-date information on costs associated with construction and restoration are vital for insurers. You need the data when first sitting down with a property owner to determine a structure's exposure to risk. And if disaster strikes, you need the information to sort through the chaos and make important decisions.

Adaptive Audit Selection in an Economic Recession

By Janine Johnson

For lines of insurance that base premiums on actual payroll or sales — subject to audit at the end of the policy period — declining economic activity can cause serious problems. But insurers can use some powerful strategies to minimize the damage and maximize the value of the premium audit function.

Predictive Analytics for Workers Compensation Claim Management: It's All about Outcomes

Using predictive analytics in managing workers compensation claims can produce bottom-line benefits. Even more important, analytics combined with effective claim management strategies can help injured employees avoid the pitfalls of prolonged disability.

Beating Workers Compensation Fraud with Technology

A Conversation with John Swedo

ISO Review talks with John Swedo, vice president of Claims for AISG, a unit of ISO, about the most common types of workers compensation fraud and the most effective technology and analytic tools to combat it.

Enhancing Property Risk Assessment

By Edward F. Beres

Though every insurer has its own considerations when ­under­writing and rating commercial properties, achieving consistent analysis is vital to a successful business model. Having a reliable source of information about the nature of the risk is a key element in achieving consistency in risk evaluation.

ISO Review Roundtable: Cargo Theft Prevention and Recovery

With David Shillingford, Maurizio Scrofani, and Salvatore Marino

Three experts from ISO Crime Analytics share their views on why insurers and their policyholders are paying hundreds of millions of dollars in cargo theft claims each year and what efforts are under way to combat the problem.

»ISO REVIEW Archive