ISO's E-Commerce Program

ISO's E-Commerce Program helps you offer a variety of coverage options for commercial companies and financial institutions that do business online. The program will benefit organizations that:

• use e-mail
• rely on the Internet to promote products and services
• operate a website
• provide online transactional services, such as banking or trading
• store confidential customer information — whether credit card, financial, or medical

Here's what you get

With ISO's E-Commerce Program, you'll get:

• the industry benchmark for standardized policy forms, manual rules, and loss costs
• an individual risk premium modification plan
• applications
• general advisory underwriting guidelines

The Information Security Protection Policy (for commercial entities) and the Financial Institutions Information Security Protection Policy offer eight separate insuring agreements, giving you the ability to tailor coverage to fit the specific insurance needs of your customers. The insuring agreements include:

• website publishing liability — liability arising from an infringement of another's copyright, trademark, trade dress, or service mark; defamation against a person or organization; or violation of a person's right to privacy
• security breach liability — liability arising from the unauthorized acquisition or disclosure of client information held within a computer system or otherwise (for example, hard copy); transmission of a virus to a third party by e-mail or other means
• programming errors and omissions liability — liability arising from programming errors or omissions that ultimately disclose clients' personal information held within a computer system
• replacement or restoration of electronic data — expenses incurred to replace or restore electronic data or computer programs affected directly by a virus
• extortion threats — ransom payments and other expenses incurred resulting directly from threats to send a virus to a computer system; disseminate the insured's proprietary information; inflict ransomware or other types of viruses to destroy, corrupt, or prevent normal access to the computer system; or publish clients' personal information
• business income and extra expense — actual loss of business income and/or extra expenses incurred because of the interruption of the insured's e-commerce activities resulting directly from a virus or extortion threat
• public relations expense — expenses incurred to restore the insured's reputation after being subject to negative publicity resulting directly from a virus or security breach
• security breach expense — expenses incurred to notify parties affected by a security breach, including overtime salaries paid to staff; fees and costs of the insured hiring a company to operate a call center; and reimbursing the insured for post-event credit-monitoring costs for victims of the breach

For more information . . .
. . . on ISO's E-Commerce Program — or to get in touch with a sales representative — contact ISO. You can also call us at 1-800-888-4476.