A-PLUS respects the rights of consumers and the needs of our customers for safe and secure handling of data. Customers can conduct business with confidence that our privacy and security policies conform to all applicable federal and state laws and regulations. Those laws and regulations permit insurers to report information to and receive information from A-PLUS.
A-PLUS products and services comply with the Fair Credit Reporting Act. That law protects the claim-history information our customers report to us and the end uses of the information. Our extensive privacy, data-protection, and nondisclosure policies and practices meet FCRA requirements.
All A-PLUS customers must observe these rules:
- Only authorized individuals within the appropriate entities can access and use A-PLUS information.
- Users must access and use the information in a manner consistent with laws and regulations.
- Users must keep the information secure from damage and destruction.
A-PLUS has both the capability and procedures in place to audit the access and use of database information. Users violating privacy and security policies face sanctions commensurate with the violation.
A-PLUS customers know that Title V of the Gramm-Leach-Bliley Financial Services Modernization Act (GLB) restricts insurers' disclosure of personal financial information. Insurers made many changes in response to the new law. However, GLB does not restrict insurers' ability to report information to or receive information from A-PLUS, and the law did not require A-PLUS to change its operating procedures.
How We Protect Social Security Numbers
ISO businesses may collect Social Security numbers (“SSNs”) in the course of business. We strive to protect the confidentiality and security of SSNs in our possession, custody, or control by limiting access to SSNs and maintaining reasonable safeguards to protect against their loss, misuse, or unlawful disclosure.
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