IFM ConferenceIFM

Insurance Fraud Management Conference
Agenda

Sunday, March 25, 2012

3:00 p.m. to 5:00 p.m.

General Registration

6:00 p.m. to 8:00 p.m.

Welcome Reception


Monday, March 26, 2012

7:00 a.m. to 5:00 p.m.

Registration/Information Desk Open  

7:00 a.m. to 8:00 a.m.

Continental Breakfast in the Exhibit Hall

8:00 a.m. to 9:30 a.m.

General Sessions

  • Welcome — Vincent Cialdella, ISO
  • NICB Operations — Joseph H. Wehrle, NICB
  • Keynote Address

9:30 a.m. to 10:50 a.m.

101. Newest Trends in Managing Analytics Units
Brian Smidt, NICB

102. SIU Resource Analysis
Dennis Schulkins, State Farm

103. SIU-Related Human Resource Issues
Barbara Low, NICB
Sean Zavala, Farmers Insurance

104. Social Media Management Issues
Roy Mura, Mura Law

10:50 a.m. to 11:20 a.m.

Refreshment Break

11:20 a.m. to 12:40 p.m.

202. Newest Trends in Managing Analytics Units
(repeat of 101)

202. SIU Resource Analysis
(repeat of 102)

203. SIU-Related Human Resource Issues
(repeat of 103)

204. Social Media Management Issues
(repeat of 104)

12:40 p.m. to 1:40 p.m.

Lunch in the Exhibit Hall

1:40 p.m. to 3:00 p.m.

301. Detection Technology and Dataset Advances
Janine Johnson, IIA, ISO
Rama Duvvuri, IIA, ISO

302. SIU Directors Management Panel
John Sargent, MetLife Auto & Home
Gene Donnelly, Zenith

303. Emerging Issues Panel
Doug Ashbridge, Farmers Insurance

304. Mortgage Fraud, Foreclosures, and Insurance Fraud
Greg Melanson, MetLife Auto & Home
Ann Fulmer, Interthinx, ISO
Mark Chapin, Interthinx, ISO

3:00 p.m. to 3:30 p.m.

Refreshment Break in the Exhibit Hall

3:30 p.m. to 4:50 p.m.

401. Detection Technology and Dataset Advances
(repeat of 301)

402. SIU Directors Management Panel
(repeat of 302)

403. Emerging Issues Panel
 (repeat of 303)

404.  Mortgage Fraud, Foreclosures, and Insurance Fraud
(repeat of 304)

5:00 p.m. to 6:30 p.m.

Reception in the Exhibit Hall

Tuesday, March 27, 2012

7:00 a.m. to 4:30 p.m.

Registration/Information Desk Open

7:30 a.m. to 8:30 a.m.

Continental Breakfast in the Exhibit Hall

8:30 a.m. to 9:50 a.m.

General Session: Senior Claim Executive Forum
Frank Sztuk, Hanover (moderator)
Kevin Hilyard, Nationwide

9:50 a.m. to 10:10 a.m.

Refreshment Break in the Exhibit Hall

10:10 a.m. to 11:30 a.m.

501. Management of Rate Evasion Detection  — Panel Discussion
Tom Mulvey ISO
Nick Bogdan, Gainsco
Frank Llende, Allstate
Jim Potts, New York Central Mutual Insurance

502. Managing Public Adjuster Issues
James H. Cole, Marshall Dennehey
Jeff Rapattoni, Marshall Dennehey

503. Highway Robbery: Combating Questionable Towing and Hazmat Bills
Adam Brand, Brand Associates
Rob Bodoni, MetLife Auto & Home

504. Healthcare SIU Management and SIU Interface
Jeff Young, HCI, ISO

11:30 a.m. to 11:45 a.m.

Prize Drawing and Exhibit Hall Closing

11:45 a.m. to 1:00 p.m.

Lunch in the Exhibit Hall

1:00 p.m. to 2:20 p.m.

General Session: State Fraud Bureau Development — The Next Five Years
Dennis Jay, Coalition Against Insurance Fraud (moderator)

2:20 p.m. to 2:50 p.m.

Refreshment Break

2:50 p.m. to 4:10 p.m.

601. Managing Commercial Property Thefts and Cargo Losses
Jeff Lieberman, Sentry Insurance
Keith Lewis, CargoNet

602. Catastrophe Loss Planning
Jim Schweitzer, NICB
Steve Rutzebeck, GEICO

603. NICB's Aggregated Medical Database
Brian Smidt, NICB

604. Training the Investigative Staff
Tom Welsh, NICB

Wednesday, March 28, 2012

7:30 a.m. to 11:00 a.m.

Registration/Information Desk Open

8:00 a.m. to 8:30 a.m.

Continental Breakfast

8:30 a.m. to 10:00 a.m.

General Session: Government Affairs Legislative Strategy Panel
Alan Haskins, NICB (moderator)
Tim Lynch, NICB

10:00 a.m. to 10:30 a.m.

Refreshment Break

10:30 a.m. to Noon

General Session: Medical Advisory Forum
Dr. Rick Wakefield, IHC

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